Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment POSITION: Contract until
the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person
and effectively to requests received through the helpdesk platforms.
Respond to dealer queries
Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly
Network setup,troubleshooting and maintenance. Helpdesk End user desktop support. Knowledge of backup
Day-to-day/ongoing management and monitoring of helpdesk Manage and actively maintain IT service provider
administration of Ad-hoc tasks and problems. Improving helpdesk turnaround time and escalation of any issues and and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining all support
assisting in various daily support activities. Helpdesk Responding to tickets within SLA Resolving client problem-solving process step-by-step Update the helpdesk system with the most recent information Product
installations. Fulfil assignments delegated by helpdesk technicians or senior technical personnel. Seek Transmit notes on issue resolution back to the helpdesk. Adhere to established guidelines and procedures
Johannesburg. If you have two years or more experience in helpdesk support, this job could be perfect for you • First-line