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To provide leadership and day-to-day management for key aspects of the work of the Outbound Department. Ensure SQCCS requirements are met and monitored Ensure steps 5 – 7 are implemented and monitored Ensure that the clients Way is implemented Drive Continuous improvement through problem solving m
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, in a professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service
ESSENTIAL SKILLS REQUIREMENTS:
· In-depth Process Knowledge
· Change Management
· Excellent and articulate communicator
· Ability to influence and engage with authority.
· Strong business acumen
· In-depth understanding of and prior experience in
Essential Skills Requirements:
- In-depth Process & Accounting Knowledge
- Experience and affinity for IT & processes, particularly in international taxes
- Strong Change & Project Management
- Good knowledge of the role of data and the use of technol
platforms for real-time rendering of virtual sports and number games. Are you passionate about cutting-edge technology
delivery • General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. • Tasks
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities learnership opportunity.
CPT . Kindly send your updated cv and best contactable number to lucrecia.brooksswanitrecruitment.com
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