experience in a leadership/management role, managing a team of 10 plus front office staff within busy pressurized
resolution and provide remote support to the second-line team
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center - Drivers center experience. Must have a Drivers License . Team leader experience Responsibilities and expectations Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings All coaching documents must be brought into the team review. An action plan per nonperforming agent must
INTERNATIONAL COLLECTIONS TEAM LEADER We are looking for a Team Leader to join our Collections team. This individual individual should have good understanding of customer resolution and standard operating processes. Have the sessions and performance reviews with the team. The Team Leader needs to ensure that all company policies Results and target driven with a desire to succeed. Team player Ability to multi-task (talk and type at the will be an added advantage if they have USA / customer care experience.
cycles
the warehouse operates at peak efficiency — with customer satisfaction the primary, goal — by supervising shipping methods
Qualification
ensuring that the team provides the best customer service by responding to the customers' inquiries and stock, stock availability, etc); Grow sales with the Team by identifying cross-sell and up-sell opportunities marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective Communication Lead team to build and sustain mutually beneficial relationships Drive excellent customer service. 3.
a proven Sales Manager/Team Leader to manage a growing financial services team based in Pretoria. Our Business Science degree At least 7 years (Financial Services - Life Insurance industry) experience Experience in management of a financial services team. Proven leadership and team management experience. An all-round