Tele Sales Person or Call Center agent position for professional male or female, Goodwood, Northern Suburbs Transport. We need a Tele sales person or Call Center agent (Coordinator) for a transport company in
currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License . Team
To provide leadership and day-to-day management for key aspects of the work of the Outbound Department. Ensure SQCCS requirements are met and monitored Ensure steps 5 – 7 are implemented and monitored Ensure that the clients Way is implemented Drive Continuous improvement through problem solving m
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, you in a professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service
ESSENTIAL SKILLS REQUIREMENTS:
· In-depth Process Knowledge
· Change Management
· Excellent and articulate communicator
· Ability to influence and engage with authority.
· Strong business acumen
· In-depth understanding of and prior experience in
Outbound call center agent - Roodepoort - West Rand This person will do all customer service calls (both services) Handle customer queries and complaints Contact all leads, pre-qualify potential buyers Follow
delivery • General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. • Tasks
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate other technologies needed to operate customer contact centres Demonstrate deep understanding of customer focusing on Contact Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center All round understanding of inbound and outbound contact centres & the various data and dialling regulations large scale corporate Contact Center applications. Recent Genesys Contact Center product experience and
Responsibilities:
you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role Receive inbound calls from policyholders in a contact center environment. Process billing transactions on you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role Receive inbound calls from policyholders in a contact center environment. Process billing transactions on