This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
life cycle and scoring process •Ability to cold call and source new business and set-up new origination and assessments. The post NEW BUSINESS CALL CENTRE SALES CONSULTANT appeared first on freerecruit.co.za
cycle and scoring process
Matric Certificate 2-3 Years experience cold calling for leads Highly Energetic & Motivated Excellent
We have an amazing opportunity for dynamic Telesales agents to join our leading Telecommunications client in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this (Grade 12) Minimum 12 months telesales experience within an outbound call centre environment Solid understanding