Providing clients/ IFA's with superior levels of service § Maintaining records of all interactions with with clients / IFA's on Siebel CRM. § Correct and timeous rectification of errors § Liaise with clients / regarding the correct implementation of instructions received to meet with our service delivery standards
Providing clients/ IFA's with superior levels of service § Maintaining records of all interactions with with clients / IFA's on Siebel CRM. § Correct and timeous rectification of errors § Liaise with clients / regarding the correct implementation of instructions received to meet with our service delivery standards
user manual and help escalate the issues to the correct team. As well as onboarding and updating of new user manual and help escalate the issues to the correct team.
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Key Performance
user manual and help escalate the issues to the correct team. As well as onboarding and updating of new user manual and help escalate the issues to the correct team. Excel template highlighting the SR's worked self-build and Bitstream teams with regards to service delivery. Key Performance Areas: Support to Field Escalations: Escalations tracking and insights. Service Delivery engagement.
continent. With a focus on personalised, quality service, their goal is to simplify the process of sourcing following is correct - the exchange rate is correct, the value of the booking is correct). Sending documents intercompany journals and invoices are done to reflect correct stock-levels. Daily, weekly and monthly stock reports following is correct - the exchange rate is correct, the value of the booking is correct). Sending documents intercompany journals and invoices are done to reflect correct stock-levels. Daily, weekly and monthly stock reports
responsible for providing industry-leading levels of service to clients while taking care of all customer document guidelines to ensure that your documents are correctly and securely destroyed. Our shredding trucks are Customer focused and visible commitment to quality-of-service provision Willingness to work overtime Ability completion of all work orders assigned to the CSR team. Correct scanning of each individual container at each client Ensuring the periodic maintenance checks and services are performed on the trucks and mobile shredders
distinctive, cost-effective, and efficient travel service delivery.
REISSUING TICKETS, RESERVATIONS, AND profiles
PROFIT PERFORMANCE
expensed correctly to the correct expense and/or vehicle. Ensures all fuel is processed correctly and to the correct accounts. Reconcile vendor accounts on System to prepare for payments. Ensure correct reconciliation Reporting & Analysis Ensure legal entities are correct on Invoices and Statements. Follow up on outstanding different Departments. Ensure that invoices have been correctly processed on account where necessary. Send workflow
and reconciling, delivering exceptional client service and upholding the company name and build and maintain Elite: Creditor single/batch journal Allocate to correct supplier account Use invoice date; except rent raised on the 1st of applicable month Allocate to correct general ledger Reference: Detailed description reconcile to Balance Sheet Ensure Members Loans are correct Reporting: Prepare management accounts by no later audit packs and audit files Service Delivery: Maintaining excellent client service delivery Maintain excellent