This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS AREAS People Management Build & follow up and compliance purposes. Call Centre Performance Management & Reporting Provides advice and & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding
in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS AREAS People Management Build & follow up and compliance purposes. Call Centre Performance Management & Reporting Provides advice and & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Our client is seeking to appoint a dynamic and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours (2pm – 11pm). The successful candidate will be responsible for managing large-scale call centre activities, particularly during peak seasons when rapi
relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives