required Salary is negotiable. The post Remote Technical support appeared first on freerecruit.co.za .
storage, and SAN. The role will primarily involve remote support, with occasional travel required when remote issues related to IT infrastructure. Providing remote support to clients, with occasional on-site support
Troubleshooting and user support.
and teach clients to use programmes. Offer remote support from an office or perform hands-on work at
service and customer support during field visits. Remote support strongly suggested. Manage all on-site installation
infrastructure at clients' premises. Provide Remote support via TeamViewer/AnyDesk. Serve new and existing
Impact / Site outage Tickets logged. First Line Remote Support. Conduct First line checks on new tickets and
Tickets logged.
years experience in providing remote, telephonic (VOIP) and onsite support
Expert in Microsoft desktop
assistance and provide support through remote assistance or in-person support Document technical issues and solutions