This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
/>Responsibilities:
/>Responsibilities:
followed timeously and accurately. Responsibilities : Calling on members exiting, entering, retiring and nearing Customer service experience (KYC) – Inbound and Outbound Ability to deal with all types of clients and
followed timeously and accurately. Responsibilities : Calling on members exiting, entering, retiring and nearing Customer service experience (KYC) – Inbound and Outbound Ability to deal with all types of clients and
role entails acquiring new business through cold calling and conversion of prospective customers to actual new business and customer acquisition. • Cold calling: o Ability to acquire new clients o Ability to
customer service duties such as quality analysis on call and ensure fast turnaround time on ticket resolution