Call Centre Quality Coach Jobs in Western Cape - Page 11
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Executive Cape Town NEW
Exl
Cape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim responsible for managing both inbound and outbound calls, as well as other correspondence related to claims volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
share this job on whatsappExecutives - Us Customer Service NEW
ExlCape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim responsible for managing both inbound and outbound calls, as well as other correspondence related to claims volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
Assistant Manager
ExlCape Town Region
its projects in the assigned account/s. Monitor, coach, and mentor trainers to help develop the required Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance of up skilling them on process-related updates, coaching, mentoring & providing assistance and support Way Code in day to day interactions Effective coaching and good communication skills Help staff maintain its projects in the assigned account/s. Monitor, coach, and mentor trainers to help develop the required
Assistant Manager Cape Town
ExlCape Town Region
its projects in the assigned account/s. Monitor, coach, and mentor trainers to help develop the required Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance of up skilling them on process-related updates, coaching, mentoring & providing assistance and support Way Code in day to day interactions Effective coaching and good communication skills Help staff maintain its projects in the assigned account/s. Monitor, coach, and mentor trainers to help develop the required
Speech Therapist Paarl
Vencorp Placements LtdSouth Africa
detailed records, write reports, and make phone calls to ensure seamless care for my patients. Degree patients in an acute hospital setting, rehabilitation centre and outpatient basis is advantageous. Must have
Locum Speech Therapist Market Related
Vencorp Placements LtdSouth Africa
detailed records, write reports, and make phone calls to ensure seamless care for my patients. Degree patients in an acute hospital setting, rehabilitation centre and outpatient basis is advantageous. Must have
Engineer Cape Town
Talent SauceCape Town Region
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Commercial Administrator Randfontein
Select Ppe Pty LtdSouth Africa
excellent customer service. Main Responsibilities: Call Centre Provide timeous feedback to clients, direct line
Commercial Administrator
Select Ppe Pty LtdSouth Africa
excellent customer service. Main Responsibilities: Call Centre Provide timeous feedback to clients, direct line
Support Technician Level 1
FreerecruitKloof Street
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
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