unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software sector. You will be expected to support the customer base with any application based technical difficulties experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
approve the design, engineering, maintenance, and support of the IT infrastructure Ensure that the IT infrastructure Agile, DevOps, etc. Ability to design, build, support, and manage complex IT infrastructure systems and
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (Of you have a minimum of 2 years internet software support experience and is familiar with Radius Manager
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environment and have a proven track record in sales support and administration affairs. To accompany that, and timely fulfilment. Your exceptional customer support skills will shine as you address inquiries and ensure seamless operations. Your administrative support will contribute to the overall success of the sales role, you'll bring proven experience in sales support or a related administrative positions in previous Just give us a few days to work through your application. Please note: This position is for the upcoming
OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role in the operational delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
Desktop Support Engineer - Western Cape DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Job Title: Desktop Desktop Support Engineer Are you dedicated to providing efficient and effective support to wonderful customers as a Technical Support Specialist Key Responsibilities: - Provide outstanding support via our Helpdesk endpoint management, and backup solutions. - Server Support - Weekly and monthly Maintenance - Troubleshoot
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers