team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing needs. Address performance issues and implement corrective action plans when necessary. Identifying issues
Description Position: Laundry/Service Technician Location: Cape Town General Duties: Daily/continuous immediately. Check that machine operators are using the correct wash programs for the classifications processed
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
follow up and reminders
Qualifications
interpersonal communication skills.
Sales Representative - Food Services (JB4426) Cape Town, Western Cape R15 000 CTC plus commission Permanent customers, and driving sales growth in the food services sector. Minimum Requirements: Bachelor's degree South African food services market 2 - 5 years of sales experience in the food services industry Duties: restaurants, hotels, catering companies, and other food service providers. Build and maintain strong relationships and presentations to showcase our products and services. Negotiate prices, terms, and contracts with customers
consistent, end-to-end corporate and administration services to an allocated. portfolio of clients, in a multi-skilled consultants/auditors/lawyers, CIPC, South African Revenue Services and the Master of the High Court. Keeping clients consistently receive the highest level of service. Ensure the correct invoicing of client matters and collection
Purpose: To provide a professional prompt service to export shippers in respect of their shipments and functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations confirmations before they are emailed to clients, correct as required and sign. Action account / demurrage other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed
client service expectations and be able to work independently with little supervision. Drive service success CSAT scores across Operations Offering excellent service. Attend to installs within TAT Inform customer questions you cannot answer to be referred to correct department immediately and clearly Installations collected Device Configuration Device configured correctly. MID and TID must match SONIC. Device tested 100% defects found Report vehicle services to Team Lead 1000KM before service interval Activity monitoring