leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit
to IT · Experience in Office 365 and 365 admin centre (End to End Support) · Good knowledge on Power
and teams, have worked in a large corporate Data Centre, and have experience with BMS systems. The technical
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
infrastructure, software technologies, networking, Data Centres, hardware, and integration Experience and a proven
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line reporting and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and an
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) machines via Microsoft cloud operation security centre Support users across the branch network via phone
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
professional manner To provide support to call centre queries relating to the relevant software Ad hoc