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charge of inbound and outbound phone and web-based enquiries from potential students and maintaining adequate Management system; Following up phone and email enquiries to convert them into student registrations; Actively and efficiently answering incoming Live Chat enquiries; Creating relationships with potential students
charge of inbound and outbound phone and web-based enquiries from potential students and maintaining adequate Management system; Following up phone and email enquiries to convert them into student registrations; Actively and efficiently answering incoming Live Chat enquiries; Creating relationships with potential students
relevant information to handle product and service enquiries
of stock items
of stock items
queries regarding existing policies and other enquiries
Assisting clients with queries
Solving
& guidelines for technical and escalated enquiries and complaints Liaison role between Communication
& guidelines for technical and escalated enquiries and complaints Liaison role between Communication
with their insurance claims. Handling customer enquiries via email and telephonically. Proactively identify