an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids and
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in both English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able Responsibilities : Manage the opening of new Group and COD accounts through the respective channels. Manage the accurate stakeholders in order to offer superior customer service. Manage all customer queries professionally and efficiently
short-term software
A provider of best in-class administrative and managed care services with a value-added service offering efficient, and cost-saving processes in the management of Hospital Benefit, Pharmacy Benefit, Disease for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales Performance management Staff development Change management Effective management of Call Centre & Assessing
Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing sales, within the team and develop plans for filling them Manages people performance in the area of responsibility Five or more years of experience in managing sales in a corporate call centre setting Ability to set
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent Communication Products We are looking for a Product Manager to provide enhancement and oversight of our existing sales, compliance, and customer service You have experience working with annuity-based products Your business You have excellent time management skills . You will need to be able to manage your time effectively to above, it would be an added advantage if you have experience working with App based services and have a system
Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing sales, within the team and develop plans for filling them Manages people performance in the area of responsibility Five or more years of experience in managing sales in a corporate call centre setting Ability to set
Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products in the East London office. Key Accountabilities : Operate Call-centre to receive and optimise fuel orders; orders; Co-ordinate ordering of fuel; Manage and communicate any order changes via Fueled system; Compile vehicle utilization and submit to the Logistics Manager by email before 13:00 Daily during weekdays for with regards to all aspects of Order delivery. Experience and Qualifications : Matric Certificate Certificate