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Call Centre Operations Manager
Pg Group
Bedfordview
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
share this job on whatsappCall Centre Manager
Johannesburg
Monthly Business Management or related field.
PEOPLE MANAGEMENT:
- Build & maintain relationship with each individual who is part of the call centre structure.
- Document performance agreements and address immediately (involve Training, QAs, Manager, and relevant stakeholders, if needed).
- Weekly
Call Centre Operations Manager Bedfordview
Pg GroupBedfordview
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Call Centre Team Manager Sandton
NutunSandton
experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards remediation plans • Behavioural actions will be held accountable against the new Agency Leadership pledge • Assist
Call Centre Manager - (must Have Technical And Isp Experience)
Johannesburg
R60 000 pm CTC Monthly
Customer Interaction Management
- Oversee a multifaceted contact centre that handles a variety
concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital
strong focus on call centre metrics such as reducing call volumes, improving first call resolution rates
(contact centre software), ensuring its optimal utilisation for enhancing customer experience and achieving
achieving cost efficiency.
Customer Experience and Self-Service Advancement
Call Centre Supervisor
FreerecruitSouth Africa
(Matric), • Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Outbound Call Centre Agent
Johannesburg
Monthly
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
Call Centre Agent Pretoria
Prosperitas PersonnelPretoria
R7000 CTC per month + incentives client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible and outbound calls relating to legal collections, ensuring a positive customer experience while successfully growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts software and additional tools effectively to manage accounts and track progress - Address customer inquiries trends and regulations - Matric - Previous experience in a call center environment, preferably in legal
Call Centre Agent Randburg
Market ForceRandburg
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable importantly, you believe in yourself Join our team to experience exceptional training, mentoring and professional You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will
Call Centre Agent
Magnitude GroupRoodepoort
successful candidate will conduct outbound sales calls, present products and services effectively, and Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
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