Account Manager Call Centre Experience Jobs in Sandton, Gauteng
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
share this job on whatsappCall Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Call Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries y to build customer loyalty
- Conflict management
- Excellent communication skills
- High y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector English speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of
Head Of Customer Experience Sandton
Sales FraternitySandton
R40,000.00 – R70,000.00 knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for designing touchpoint. This role involves leading customer experience initiatives, fostering a customer-centric culture outstanding customer experiences. Responsibilities: • Develop and implement a customer experience strategy that to ensure a cohesive and consistent customer experience across all marketing channels (digital, social and drive continuous improvement in customer experience. • Develop and maintain metrics and KPIs to measure
Customer Experience Executive Sandton
DigicarsSandton
our customers with a digitally immersive sales experience online and in real time. Our philosophy is premised memorable experiences for anyone. Everything we do is thus built on creating a magical experience for every operations to set up for delivery, or just have experience in fast paced working environments who is a Go-Getter include: Ensuring the showroom floor customer experience is at its optimal through daily and weekly checks customers are treated professionally Manage the client experience of the delivery with the hostesses and
Sales Manager Paying Up To R50k Depending On Experience
Acumen Resources Development Ltd.Sandton
Paying up to R50K depending on Experience & Metering company in Sandton seeks a Sales Manager to oversee, lead and increase the activities of related results as needed. Qualifications and Experience Bachelor's degree in marketing or business administration Minimum 5 years of experience as sales manager Minimum 10 years of sales experience Proven track record progress Analyzing sales data Presentation skills Management and leadership skills Developing budgets Mentoring
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
exceptional and professional customer service experience including to perform to the best of your abilities responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
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