North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
relevant departments i.e transport, warehouse, accounts etc and external sales representatives Following credit notes are done and followed up with the accounts departments Calling customers when necessary,
relevant departments i.e transport, warehouse, accounts etc and external sales representatives Following credit notes are done and followed up with the accounts departments Calling customers when necessary,
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection:
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection: