North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
data • Capable planner • Basic understanding of accounting fundamentals • Ability to learn and adapt quickly
data • Capable planner • Basic understanding of accounting fundamentals • Ability to learn and adapt quickly
expectations of customers Takes accountability and ensures others are held to account on agreed upon performance expectations of customers Takes accountability and ensures others are held to account on agreed upon performance
expectations of customers Takes accountability and ensures others are held to account on agreed upon performance expectations of customers Takes accountability and ensures others are held to account on agreed upon performance
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Responsibilities : Manage the opening of new Group and COD accounts through the respective channels. Manage the accurate
Responsibilities : Manage the opening of new Group and COD accounts through the respective channels. Manage the accurate
proformas and sales orders (Pastel) or other accounting software essential
clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication