The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support
above they will be responsible for detailed accountability for times spent and actions taken Attend to teams and clients to ensure success of the same). • Assist with OS and manage application patches, installation step-by-step technical help, both written and verbal. • Assist in the creation of long-term and short-term plans analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling meetings as needed to troubleshoot critical issues • Assist in the escalation process for critical priority
organogram structure. b) HR Policies Implementation • Assist with the roll-out implementation of new and updated employees on all Human Capital policy matters. • Assist Human Capital Business Partners with the development management review process in line with review dates. • Assist line managers with regards to individual ratings check on the content. d) Training and Development • Assist business to identify training needs to enhance enhance employee skills and capabilities. • Assist with the preparation and delivery of training programs on
organogram structure. b) HR Policies Implementation • Assist with the roll-out implementation of new and updated employees on all Human Capital policy matters. • Assist Human Capital Business Partners with the development management review process in line with review dates. • Assist line managers with regards to individual ratings check on the content. d) Training and Development • Assist business to identify training needs to enhance enhance employee skills and capabilities. • Assist with the preparation and delivery of training programs on
responding to requests for assistance from the development team. Accountability · Ensure his/her code is are delivered timeously. In addition to the above assist the Support Team as follows: • Monitor and ensure
the business by managing daily accounting and financial tasks. a) Account Management · Achieve timeous Cashbook Accountant with posting of all payments received to the correct customer accounts, and allocating payments to invoices and liase with Cashbook Accountant on corrections; · Follow up on outstanding and overdue invoices for payment and escalations to Account Manager, Finance Manager, Divisional Executive Experience Requirements · Bachelor's degree in accounting or related (essential). · Prior working experience
the business by managing daily accounting and financial tasks. a) Account Management · Achieve timeous Cashbook Accountant with posting of all payments received to the correct customer accounts, and allocating payments to invoices and liase with Cashbook Accountant on corrections; · Follow up on outstanding and overdue invoices for payment and escalations to Account Manager, Finance Manager, Divisional Executive Experience Requirements · Bachelor's degree in accounting or related (essential). · Prior working experience
assigned vertical software markets and regions a) Account Management · Track activity and maintain clear Notes and Accounts in the funnel; identify incorrectly protected and low-quality accounts for weekly Review no interest and inactive accounts on a bi-weekly basis; identify accounts that may be of opportunity outstanding accounts requiring immediate further attention; · Follow up and escalate outstanding Accounts to Senior Executive on account management within the team including but not limited to: assigning accounts to various
assigned vertical software markets and regions a) Account Management · Track activity and maintain clear Notes and Accounts in the funnel; identify incorrectly protected and low-quality accounts for weekly Review no interest and inactive accounts on a bi-weekly basis; identify accounts that may be of opportunity outstanding accounts requiring immediate further attention; · Follow up and escalate outstanding Accounts to Senior Executive on account management within the team including but not limited to: assigning accounts to various
The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support