provide service and support, from hardware and software troubleshooting to network maintenance and data Installing and configuring computer hardware and software, diagnosing and repairing technical issues, providing Installing and configuring computer hardware, software, systems, networks, printers and scanners. Monitoring network problems, diagnosing and solving hardware or software faults. Providing technical support to end users industry trends and updating computer systems, software and hardware accordingly. Liaise with 3rd party
applications for all users Installation/configuration of software including email, antivirus or any third-party applications requested by the customer – Excluding software that requires outsourced support. Provide support suppliers/vendors for the repair of equipment/software under warranty or maintenance contract. Take ownership Request quotes with proper information on hardware/software Manage small projects under the supervision and