system (Opera) Transfers to/from the properties booked and accurately confirmed for the right time and guest/agent/operator – details to appear on correspondence and in PMS. Meal reservations booked and confirmed the travel desk / restaurant and with the guest/agent/operator – details to appear on correspondence and arrivals. Follow-up on all provisional bookings. Ensure that the bookings are confirmed with deposits / full requests, tourism service bookings and arrival times. Follow up on all trade peak bookings within the portfolio
system (Opera) Transfers to/from the properties booked and accurately confirmed for the right time and guest/agent/operator – details to appear on correspondence and in PMS. Meal reservations booked and confirmed the travel desk / restaurant and with the guest/agent/operator – details to appear on correspondence and arrivals. Follow-up on all provisional bookings. Ensure that the bookings are confirmed with deposits / full requests, tourism service bookings and arrival times. Follow up on all trade peak bookings within the portfolio
the reservations process including handling of bookings from quote to finalising, including invoicing interaction and clear communication with colleagues, agents, operators guests and suppliers. Qualifications excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system In-depth
the reservations process including handling of bookings from quote to finalising, including invoicing interaction and clear communication with colleagues, agents, operators guests and suppliers. Qualifications excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system In-depth
literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight
professional female -Fully bilingual in both Afrikaans & English a must (Afr & Eng client base) verbal communication skills in both English and Afrikaans a must -Strong negotiation skills -Organized with other venues. -Suggest, book and manage all entertainment required for an event. -Book and manage all accommodation any event. -Book and manage all elements surrounding conference requirements. -Suggest, book and manage
Maintenance to the Property
* Fluent in AFRIKAANS & ENGLISH
2. LODGE
Word
* Familiar with Nightsbridge Booking Platform and
Extranets
and when required
* Fluent in AFRIKAANS & ENGLISH
* BOTH
relevant Maintenance to the Property Fluent in AFRIKAANS & ENGLISH 2. LODGE MANAGER Hospitality Management Excel & Word Familiar with Nightsbridge Booking Platform and Extranets Understanding of Financial extra hours , if and when required Fluent in AFRIKAANS & ENGLISH BOTH position must have Clean Criminal
relevant Maintenance to the Property Fluent in AFRIKAANS & ENGLISH 2. LODGE MANAGER Hospitality Management Excel & Word Familiar with Nightsbridge Booking Platform and Extranets Understanding of Financial extra hours , if and when required Fluent in AFRIKAANS & ENGLISH BOTH position must have Clean Criminal
enquiries and provisional bookings into confirmed bookings.