Key Responsibilities:
Reference: NCM001677-TM-1 OVERALL PURPOSE OF THE POSITION Support the Aftersales Manager in technical/engineering and administrative tasks, such as managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating the aftersales team's activities, an
Key Performance Areas:
customer queries timeously and render efficient after sales service Key Tasks: Query resolution Customer Customer support Customer PODs Render after-sales service Provide administrative support in terms of: GRVs Variance
this position is to ensure the achievement of After Sales targets and objectives aligned with business and conversion of new Business accounts in the After Sales Department Promotion and selling of Aftermarket Proven and relevant experience within similar After Sales role Relevant Technical qualification within
with outstanding performing features, great after sales services and growing in popularity requires the
dealerships; Matric; 5 years' experience in after sales within the motor industry;
license
manpower adequacy, quality, customer centricity and after sales process & systems. Diploma or degree At least
Code 14 license Experience with retail pricing After sales service experience Company offers a basic salary