Temporary Position Matric Must have 3 - 5 years experience Sea/Air - Imports / Exports knowledge
Contribute to an effective service delivery through the handling, monitoring and control of Ocean, Air members file with registration Follow up with airline / agent / carrier for ANF and or related charges Prioritise shipments based on POL - routing / carrier service Arrange forwarding according to INCO term (Check chain management experience in Export Freight Services Forwarding and Clearing experience is required shipping and trade routes. Customer commitments are met and exceeded Ensure customer commitments are met and
Contribute to an effective service delivery through the handling, monitoring and control of Ocean, Air members file with registration Follow up with airline / agent / carrier for ANF and or related charges Prioritise shipments based on POL - routing / carrier service Arrange forwarding according to INCO term (Check chain management experience in Export Freight Services Forwarding and Clearing experience is required shipping and trade routes. Customer commitments are met and exceeded Ensure customer commitments are met and
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operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving
solutions to our clients. We specialize in sea freight services, offering efficient and reliable transportation destination. Liaise with carriers, suppliers, and customers to ensure smooth execution of shipments. Prepare delays to stakeholders promptly. Customs Clearance: Collaborate with customs team to ensure compliance with with import/export regulations. Facilitate the customs clearance process and resolve any related issues knowledge of customs procedures and requirements. Customer Service: Provide excellent customer service by addressing
solutions to our clients. We specialize in sea freight services, offering efficient and reliable transportation destination. Liaise with carriers, suppliers, and customers to ensure smooth execution of shipments. Prepare delays to stakeholders promptly. Customs Clearance: Collaborate with customs team to ensure compliance with with import/export regulations. Facilitate the customs clearance process and resolve any related issues knowledge of customs procedures and requirements. Customer Service: Provide excellent customer service by addressing
efficient receipt, storage, including all value adding services Investigate items that are not recorded in the zoning Supervise house keeping CUSTOMER SERVICE Assist with customer/supplier queries and complaints; complaints; Supervise and check all customer collections Maintain service delivery and quality. Supervisory Skills/Experience
efficient receipt, storage, including all value adding services Investigate items that are not recorded in the zoning Supervise house keeping CUSTOMER SERVICE Assist with customer/supplier queries and complaints; complaints; Supervise and check all customer collections Maintain service delivery and quality. Supervisory Skills/Experience
know how to co-ordinate and communicate with customers on their shipments Must know how to track and stack dates , and how to do status reports to customers Must know all the relevant documents required of Commerce Knowledge on Shipping lines On line services Knowledge on SI Knowledge on Navis Updates Knowledge