Essential Requirements :
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit.co
large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders
large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders
Drive efficiencies · To monitor inefficiencies and agent performance. Key Performance Areas: • To receive e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance Supervisor as required in terms of UPD SOPs. • Duties: Agent performance, time keeping and quality assurance log (UPD online and e-mails) • Ready time (the agent is required to be logged onto BCT for 6.5 to 7 hours time (agent is required to be at work 15 minutes before the start of their shift) so that the agent is prepared
Drive efficiencies · To monitor inefficiencies and agent performance. Key Performance Areas: • To receive e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance Supervisor as required in terms of UPD SOPs. • Duties: Agent performance, time keeping and quality assurance log (UPD online and e-mails) • Ready time (the agent is required to be logged onto BCT for 6.5 to 7 hours time (agent is required to be at work 15 minutes before the start of their shift) so that the agent is prepared
Bestmed reserves the right to schedule and cancel assessments and interviews. Bestmed also reserves the right