on existing and outstanding tickets • Ensure all outstanding open tickets are closed in time • Managing Managing all teams breaching tickets and escalate accordingly • Continuously update calls logged during the
Having worked previously on email/Excel, CRM and ticketing systems Customer and technical support experience
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
promotions have come into the store Maintains A4 ticket standards against the weekly catalogue Adheres
promotions have come into the store Maintains A4 ticket standards against the weekly catalogue Adheres