Johannesburg, that will redevelop a system from the ground up. Education: Related Degree Minimum Requirements:
process. To be part of this brand that creates ground-breaking and emotional premium mobility solutions
within the medical devices industry. Producing ground breaking new innovations within the renal care
Requirements:
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
activities; People management: Effectively manage staff to delivering IT training service to users; Ensure measures/agreements are in place; Coach and mentor staff to achieve agreed performance target,s and develop skills development plan for staff; Conduct performance reviews with staff as per the Performance Management Management Policy; Engage in regular team meetings with staff; Communication and teamwork: Be an ambassador for ITS projects; Training planning: Coordinate ITS staff training, including determining needs and objectives
activities; People management: Effectively manage staff to delivering IT training service to users; Ensure measures/agreements are in place; Coach and mentor staff to achieve agreed performance target,s and develop skills development plan for staff; Conduct performance reviews with staff as per the Performance Management Management Policy; Engage in regular team meetings with staff; Communication and teamwork: Be an ambassador for ITS projects; Training planning: Coordinate ITS staff training, including determining needs and objectives
ideation to deployment and beyond. You will work on ground-breaking product features, issues, and improvements
Manage staff including developers, business analysts, project managers and applications support staff