South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates within planning and absenteeism management Facilitate training and development interventions Review performance key positions Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure
Funeral sales function including sales support and training, national sales, and key account sales to meet implement actions to build their capabilities. Provide training or coaching to others throughout the organization industry best practices through ongoing assessments, training and education. Data Collection & Analysis comprehensive knowledge and provide guidance and training to others on how to use clear and effective verbal Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Funeral / Long-term
company brand through various customer and market centred campaigns.
company brand through various customer and market centred campaigns.
Manager for our Retail Warehouse and Distribution Centre in Centurion. We are seeking an individual with
demonstrations and installations and will also provide training to customers for Anaesthesia & Monitoring knowledge Training Train users in special applications Provide ‘Train the trainer' training sessions Training Training of account managers to ensure sales force efficiency Training of Sales Channel Partners in the communication skills Ability to present and/or train groups of people at various levels Ability to adapt
designs and presentations to Engineers and Data Centre projects on all Grey Space products Carry out inspections
designs and presentations to Engineers and Data Centre projects on all Grey Space products Carry out inspections
in line with minimum standards. •Must conduct training for the team. 1. OBJECTIVES & KEY TASKS: 1 ensure that sales staff receive new model launch training. •To ensure that all car stock, new & old "face-to-face" contract receive customer relations training. 1.3 Cost Control: •To examine monthly management select, hire, train & develop sales department staff. •To identify departmental training needs in conjunction conjunction with training staff. •To ensure resultant training programmers are completed & adequate