Call Centre Manager. The role will involve the daily running and management of the call centre through Change management Effective management of Call Centre & Assessing functions Effective submission skills audit Prepare training needs analysis Schedule training with relevant training provider Facilitate Facilitate the delivery of training as per schedule Ensure compliance with agreed upon development plans for medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Call Centre Manager. The role will involve the daily running and management of the call centre through Change management Effective management of Call Centre & Assessing functions Effective submission skills audit Prepare training needs analysis Schedule training with relevant training provider Facilitate Facilitate the delivery of training as per schedule Ensure compliance with agreed upon development plans for medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management system) and provide guidance and advice to centre, relevant parties, and service providers involved municipal services expenses and recoveries during the centre budget preparations. • Ensures that utility (Energy/waters) systems at the managed centres are operational and reports faulty equipment to centre management and a service • The knowledge and ability to receive Niagara training in order to modify the BMS display or generate
management system) and provide guidance and advice to centre, relevant parties, and service providers involved municipal services expenses and recoveries during the centre budget preparations. • Ensures that utility (Energy/waters) systems at the managed centres are operational and reports faulty equipment to centre management and a service • The knowledge and ability to receive Niagara training in order to modify the BMS display or generate
64 PTY Ltd , which has been offering corporate training to the South African government and the private including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors
64 PTY Ltd , which has been offering corporate training to the South African government and the private including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors
discussing client requirements either via call centre or over e-mail advising on suitable options in
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
fully comply with all the Standards for Registered Training Organizations 2015 and/or the Higher Education Implementing company policies and procedures Training lecturers and students on the use of Blackboard essential. Exposure to online and international training. Ability to work under pressure and keep to deadlines