Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Handle incoming calls and inquiries with professionalism and empathy. Problem Solving: Assist customers by product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison liaison - telephone and email Providing feedback to management Must have an excellent command of the English Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments •Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments •Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
administrative tasks including filing, reconciliation, managing consignment stock, and responding to emails.
Duties:
Montague Gardens is looking for a Shop Floor Assistant to start immediately. Working hours: Monday to requirement. Duties: Manage and ensure all 3rd Party orders are picked on time and in full. Manage and ensure replenishments reporting Ensure the shop is kept neat and tidy. Assist with general shop tasks as required. Maintain a interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS agreed upon , ensure these are completed timeously. Assist the Inventory Controller to ensure SYSPRO is kept
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence