Duties & Responsibilities
Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of reliable, and effective technical support and assistance.
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What you’ll do:service desk tool of the Customer is not breached by resolving tickets
line with the Process (With approval from the Customer and a valid reason).
Ensure that tickets
Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service excellent communication abilities, and a customer-centric approach to service delivery.
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What expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
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Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
contact centre that specialises in the fields of customer experience, sales and administration in the B2C than 12 years has assisted several leading blue chip companies to optimise service, support and sales cohesive team. ELS is part of the Morvest Group which services clients globally. Our objective is to support play a pivotal role in providing exceptional customer service and support to cat and dog owners, breeders individuals seeking information, guidance, and assistance related to cat and dog registrations, breed standards
Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: configuring and customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: sales processes, lead management, opportunity tracking, and pipeline management. Expertise in configuring rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
currently seeks your Outbound Customer Service experience to control and manage the entire file process for Performance Areas: Maintain and update sailing schedule. Manage and monitor bookings with shipping (include monitoring Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals releases as per SOP. Back up for appointed Buddy. Assist with training staff members. Key Competencies:
considered at this stage Deal effectively with customer queries and complaints Communicate personally shoppers and clients Provide feedback to Centre Management with regards to suggestions, complaints and compliments Control the sales of gift vouchers Handle cash daily Assist with promotional activities Matric/ Grade 12 MUST Good communication 6 - 12 months Face to face customer experience Presentable Salary : R40 per hour ONLY
associated with food production, front of house services and any general support required with regard to Hospitality Industry is essential Matric essential Customer service experience is an advantage Food and Beverage Passionate about delivering a world class service to our clients and customers Key areas of responsibility: Perform