Effective management and oversight of customer service operations, including oversight of: Daily vehicle reports and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily in a similar role, with at least 3 of those at management level. Multi-brand workshop experience essential
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order includes flights; accommodation, etc. Assisting Warranty Manager with administration. Client liaison.
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure checked with the customer on the line to ensure the account number and order is correct. Manage the day-to-day day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner. Liaise with To work within the KPIs given to you by the Management Team. To keep and maintain records of all orders effort to maintain high levels of service. Support the management structure and carry out any other additional
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
above to handle all customer queries and administration liaising with customers regarding their packaging successful candidate will work closely with the customer service and production teams to ensure the timely and accurate delivery of packaging solutions to customers. Minimum requirements for the role: A degree or candidate will be responsible for: Liaising with customers within the personal care / cosmetic manufacturing regarding their packaging requirements. Liaising with customers regarding orders they have placed or any other
above to handle all customer queries and administration liaising with customers regarding their packaging successful candidate will work closely with the customer service and production teams to ensure the timely and accurate delivery of packaging solutions to customers. Minimum requirements for the role: A degree or candidate will be responsible for: Liaising with customers within the personal care / cosmetic manufacturing regarding their packaging requirements. Liaising with customers regarding orders they have placed or any other
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated frustrated customers and escalate issues to team leaders when necessary. Consistently uphold personal productivity
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure checked with the customer on the line to ensure the account number and order is correct. Manage the day-to-day day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner. Liaise with To work within the KPIs given to you by the Management Team. To keep and maintain records of all orders effort to maintain high levels of service. Support the management structure and carry out any other additional
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order includes flights; accommodation, etc. Assisting Warranty Manager with administration. Client liaison.