Specific Duties to Be Performed: 1. Manage Control Room Team. 2. Monitor all cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming the JD and monitoring require
systems
Acting as a Manager/Supervisor/Team Leader before
Highly proficient
Specific Duties to Be Performed: 1. Manage Control Room Team. 2. Monitor all cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming the JD and monitoring require
The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support support and is the escalation point for support supervisors. Coach agents/technical staff when problem areas
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