AD & GPO and proven experience supporting Printer Support – MFP Fleet and consumables. DUTIES: Provide outsource providers and internal IT processes. Assist with Incident Management and problem resolution of support for basic network connectivity and printer support requirements, backup tape management, 3rd server room support. Proven experience supporting Printer Support – MFP Fleet and consumables. Able to correctly
provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks support and resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining prevent potential threats Managing the company printers and interfacing with the Vendor to procure toner
logs, and verifying completion of scheduled jobs - Assist with installing / cloning new and existing PCs well as configuration of IT equipment such as printers etc. - Provide 1st level support (and escalate escalate issues that are not 1st level) - Assist with fault finding and troubleshooting - Liaise and work with
procedures and quality control issues and activities Assisting in troubleshooting, diagnosing, testing and resolving troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems
prepares/maintains documentation and provides user assistance to customers and performs related work as required Active Directory and remote desktop support. Printer configuration and support. PABX system support
POS terminals and servers, personal computers, printers, copiers; Establish and maintain effective work repair, problem diagnosis, and implementation; Assists in the processes, by which requests and inquiries prioritized, and resolved; Receives calls for assistance, installations, and general maintenance; logs
configure, maintain, troubleshoot) (HyperV, VMware) Printer & consumables manage (installation, troubleshooting
offering a diverse range of solutions including printers, copiers, multifunction devices, document management
Manage IT assets, including tagging computers and printers, updating registers, and handling equipment logistics
services. Responds to tickets and requests for assistance with the Client's network, servers, and computer problems, troubleshoot, and implement resolutions to assist customers. Assesses network and system performance resolve network problems and offers technical assistance to user. Perform service pack, hot fix and security security updates to servers, workstations, printers, network hardware such as routers, switches, and firewalls