mile • Assist guests with their luggage, parcels, etc. • Interacting with guests while assisting with luggage pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception • Upselling of other
mile • Assist guests with their luggage, parcels, etc. • Interacting with guests while assisting with luggage pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception • Upselling of other
offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
Excellent written and verbal communication skills Assist in investigating and resolving customer complaints
Excellent written and verbal communication skills Assist in investigating and resolving customer complaints