to unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace do visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia in complex projects for customers. Assist with technical presales, design, and project planning. REQUIREMENTS:
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia in complex projects for customers. Assist with technical presales, design, and project planning. Skills
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will will assist in providing technical assistance to customers, resolving issues and ensuring a positive customer shift-based weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers investigating and resolving technical issues Collaborate with senior support engineers and cross-functional cross-functional teams to escalate and address complex technical issues Document and track customer issues, resolutions
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers phone and email Investigate and resolve complex technical issues Log faults with service providers and third base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations
you have a minimum of 2 years internet software support experience and is familiar with Radius Manager Internet Helpdesk Support professional to join our team in providing efficient internet support services. Requirements: Requirements: Minimum of 2 year in internet software support role Familiarity with Mikrotik, Ubiquiti Software Proficiency in Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency in transportation required) Must be available for after-hours support R14,500 (Depending on experience)
2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll you''ll play a crucial role in providing top-notch support to both our internal staff and external customers go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks employees within our group of companies, as well as supporting our valued external customer base.
use management and building development Strong technical knowledge Strong networking skills
On-Site IT Support Engineer – Taking the cloud phenomenon to another level Commencement ASAP We are looking desktop and notebook, Windows server and network support related. The Company: one of a few qualified and second line support for Windows Desktops and Servers Doing first and second line Network Support Monitoring Application network(s) Managing 3rd party Software support functions where needed Preventative maintenance in desktop support, Windows Server Support and Physical Network Installation and Support Required Windows
client, a leading agribusiness, seeks a Systems Support Analyst at its Pretoria Corporate Offices within Corporate Services Division. Responsible for technical systems support to users for all financial, trade and Documentation, operations manuals, systems processes, and technical designs Analyse, resolve difficult/complex system issues, by working with the end-users and other IT support staff Required to do standby on occasion Ability