Durban North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's client facing role such as Client Experience or Technical Account Management role IT/Tech related experience
preferably in a call center
Experience:
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procedure of the company · Monitoring calls to report technical assistant to clients · Office Administration –
customers and products involve financial and technical aspects, so you should be apt to understand these
etc. These should be run monthly, and if you can automate them, even better Work closely with the accountant