Avaya Contact Centre Manager Jobs in South Africa
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Permanent
- Last 7 days (5,640)
- Last 3 days (1,473)
Avaya Engineer
Bashr Consulting
Cape Town City Centre
Our client is looking for an Avaya Engineer, whose responsibility will be to provide a professional onsite Computer Science or related Avaya certification At least 3 years’ experience in an Avaya environment At least
share this job on whatsappContact Centre Team Leader Bedfordview
Lesley Snyman And AssociatesBedfordview
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
E-commerce Contact Centre Agent
Talenco Recruitment SpecialistsCape Town Region
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer processes Ensure that all requests from customers are managed accurately and timeously Assess and action submitted customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Contact Centre Agent Cape Town
Talenco Recruitment SpecialistsCape Town Region
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer processes Ensure that all requests from customers are managed accurately and timeously Assess and action submitted customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Inbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query and training will be done within our Client Contact Centre for all successful candidates. The successful
Senior Avaya Support Engineer
Bashr ConsultingCape Town City Centre
R1 000 000 experienced Senior Avaya Engineer. In this role you will be responsible for ensuring a managed service is provided operational. You will be expected to proactively manage, oversee, monitor, investigate and resolve escalated work experience 5 years’ experience required in Avaya Telephony administration as a Senior Support Engineer certification Avaya Aura product stack (AACC, AAEP, POM, AES, SMGR, ASM, ACR) certification Avaya Certified ACE Avaya Professional Sales Specialist – APSS Avaya Professional Design Specialist – APDS Avaya Implementation
Senior Avaya Support Engineer
Bashr ConsultingJohannesburg
R1 000 000 experienced Senior Avaya Engineer. In this role you will be responsible for ensuring a managed service is provided operational. You will be expected to proactively manage, oversee, monitor, investigate and resolve escalated work experience 5 years’ experience required in Avaya Telephony administration as a Senior Support Engineer certification Avaya Aura product stack (AACC, AAEP, POM, AES, SMGR, ASM, ACR) certification Avaya Certified ACE Avaya Professional Sales Specialist – APSS Avaya Professional Design Specialist – APDS Avaya Implementation
Senior Avaya Engineer Jhb
Bashr ConsultingCape Town City Centre
R720 000 Urgently looking for a Senior Avaya Engineer, whose responsibility will be to provide a professional ACIS - Avaya Communication Manager 5.2.1 (ACIS – 6006) advantageous Another other relevant Avaya Certifications medium to large ICT organization. Experience of Managed Services Working knowledge of ITIL Processes Experience
Senior Avaya Engineer Cpt
Bashr ConsultingCape Town City Centre
R720 000 Urgently looking for a Senior Avaya Engineer, whose responsibility will be to provide a professional ACIS - Avaya Communication Manager 5.2.1 (ACIS – 6006) advantageous Another other relevant Avaya Certifications medium to large ICT organization. Experience of Managed Services Working knowledge of ITIL Processes Experience
Contact Centre Sales Agent Cape Town
Old Mutual Personal Financial AdviceCape Town Region
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, comprehensive training, the necessary system and management support to assist you in building a successful of 2 years prior work experience Sales and contact Centre Experience – min 12 months . Career Benefits
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