seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
you have a minimum of 2 years internet software support experience and is familiar with Radius Manager Internet Helpdesk Support professional to join our team in providing efficient internet support services. Requirements: Requirements: Minimum of 2 year in internet software support role Familiarity with Mikrotik, Ubiquiti Software Proficiency in Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency transportation required) Must be available for after-hours support R14,500 (Depending on experience)
A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic You will provide 2 nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident work experience delivering End User Computing Support Services in a customer environment with proficiency experience supporting Printer Support – MFP Fleet and consumables. DUTIES: Provide 2 nd Line Support primarily resolver groups. Provide a high level of End User Support within a VIP environment, ensuring careful and
hardware and software Helpdesk support as well as provide user support in accordance with company policies Skills: General PC support. Server hardware support. General LAN / WLAN / WAN support. Understanding of structured cabling. VOIP support Windows Desktop Operating Systems. Microsoft Office365 support. Windows Server Server. DUTIES: Technical Support Provide technical assistance and support for incoming queries and issues in accordance with IT policies and procedures. Support on VOIP switchboard system. Customer Service Deliver
of Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial crucial role in ensuring the smooth operation of our support functions. Your primary responsibilities will include include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists and Process Improvement: Evaluate and streamline support service processes, including internal inquiries
of Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial crucial role in ensuring the smooth operation of our support functions. Your primary responsibilities will include include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists and Process Improvement: Evaluate and streamline support service processes, including internal inquiries
pacthed and supported. Support wider IT infrastructure for remote sites. Provide End User Support Monitor pacthed and supported. Support wider IT infrastructure for remote sites. Provide End User Support Monitor
Town is looking for a Support Engineer to provide a high level of End User support within a VIP environment management and efficiencies. Provides 2nd line support primarily within the end user computing layer, years' experience delivering End User Computing Support Services in a customer environment Win10/Office mobility apps, 1st line of support for basic network connectivity and printer support requirements, backup facilitation onsite, hands and feet for server room support AD and GPO Experience (Creating Users and Managing
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful technologies to provide exceptional customer service in support of our clients. Remuneration based on experience sential duties and responsibilities of the IT Support Desk Analyst include but are not limited to: