Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
Change Control and Dynamics365 Analyst The main purpose of the role is to work with Team Leaders and Managers across the company to ensure that Change Control and Releases are delivered following release processes and best practice. As well as supporting the larger team with the heat system manageme
qualification
network vendors and cloud providers.
and cloud providers (Microsoft Azure, Amazon Web Services)
· Microsoft W365
· Experience in operation
and cloud providers (Microsoft Azure, Amazon Web Services)
· Experience in operation, maintenance of
responsible for the development and operation of the BMW Digital Workspace that includes the product Virtual
desktops and apps. Our service delivery is for all company processes within the BMW Group.
Be involved
involved in the maintenance and operation of a global BMW Digital Workspace infrastructure for virtual devices
Involved in the maintenance and operation of a global BMW Digital Workspace infrastructure for virtual devices responsible for the operations and standardization of the BMW enterprise VDI infrastructure, platform and desktop
solutions to support business requirements based on BMW guidelines
· Design Ansible playbooks to meet
their exact application needs and supporting the BMW partner onboarding process (e.g. Crash Test simulation)
· Defining self service requests in ServiceNow portals for VDI demands
Incident and Change process for dedicated ITSM service
· Upon demand willing to work on weekends
with network vendors and cloud providers. Advance BMW Group's network security posture. Qualifications:
/>·       Interface programming (Web Services, OData, REST, JSON, RFC, IDOCs)
·   Â
S/4HANA skills
·       Core Data Services & AMDP
·       Database update
German skills
·       Familiarity with BMW system landscape and processes
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Soft
Speaking advantage (not a pre-requisite)
· BMW IT experience advantage (not a pre-requisite)
· Service Now (SNOW) understanding
· Ability to collaborate