ROLE To provide OEM Automotive Parts & Accessory (P&A) business operational support to the OEM experience, parts service delivery, build relationships, drive sales, campaigns and profitability. Parts and and parts w/sale customers. Parts Technical Assistance and Interpretation on EPC (Electronic Parts Catalogue) assistance in identification of part numbers. Drive, adhere and implement OEM Parts Policies & Procedures factory or factory supply support personnel on orders, part no. creation, pricing. Transaction Risk management
ROLE To provide OEM Automotive Parts & Accessory (P&A) business operational support to the OEM experience, parts service delivery, build relationships, drive sales, campaigns and profitability. Parts and and parts w/sale customers. Parts Technical Assistance and Interpretation on EPC (Electronic Parts Catalogue) assistance in identification of part numbers. Drive, adhere and implement OEM Parts Policies & Procedures factory or factory supply support personnel on orders, part no. creation, pricing. Transaction Risk management
records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and disputes.
records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and resolution of warranty disputes. Parts Management: Coordinating warranty parts orders and returns, including warranty-eligible parts, processing warranty claims for defective parts, and arranging for parts replacements
and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle service appointments. Maintaining accurate records of parts inventory and usage. Work Order Management: Tracking
sites ensuring they are there within a response time.
sites ensuring they are there within a response time. Document and track the position of all assets. and after hours. Monitor staff hours and working times of response employees. Ensure tracking software
sites ensuring they are there within a response time. Document and track the position of all assets. and after hours. Monitor staff hours and working times of response employees. Ensure tracking software
discipline to ensure tasks will be completed on time Operating independently and on own initiative within
discipline to ensure tasks will be completed on time Operating independently and on own initiative within