Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering mail routing, and account management Logging customer queries and updating tickets with SLA time Remote (2016/365) Familiarity with on-prem and hosted email services like Office 365 & G-suite Advanced Networking
& promote products/services Develop and maintain positive business and customer relationships Highly clients to evaluate needs or promote products and services Self motivated and can also work well in the team
our team in providing efficient internet support services. Requirements: Minimum of 2 year in internet software
Comfortable working in a highly technical setting. Service-oriented mindset towards achieving common goals
Comfortable working in a highly technical setting. Service-oriented mindset towards achieving common goals