is seeking a Customer Service Administrator in Port Elizabeth. Purpose: Coordinate customer activities effective manner focusing on customer satisfaction. Duties: Customer Service Coordination Direct liaison sales force, customers, and company supply chain to fill all internal and external customer orders applicable distribution of all customer orders placed & following up on any back orders. Generate customer quotes, sales orders, tax invoices, and credit notes. Handling of customer queries and complaints, should they arise with
Performance Areas:
Customer Service Coordination
an Urgent vacancy for a Customer Administrator position in their P.E branch. The Purpose of the position position is to Coordinate customer activities within the applicable portfolio in an efficient and cost effective manner focusing on customer satisfaction. Must Have Experience: Customer Service Stock Management (Basic knowledge of ERP System - Syspro Competencies Customer Service Orientated Accuracy / Attention to detail office items for your area. Regularly report on customer, stock and delivery matters to ensure robust operations
Performance Areas: Customer Service Coordination Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving distribution of all customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices and credit notes. Handling of customer queries and complaints, should they arise with relationships with sales force to jointly satisfy customer demands. Provide regular feedback to clients and
an Urgent vacancy for a Customer Administrator position in their P.E branch. The Purpose of the position position is to Coordinate customer activities within the applicable portfolio in an efficient and cost effective manner focusing on customer satisfaction. Must Have Experience: Customer Service Stock Management (Basic knowledge of ERP System - Syspro Competencies Customer Service Orientated Accuracy / Attention to detail office items for your area. Regularly report on customer, stock and delivery matters to ensure robust operations
approval and capture onto JDE Baler Maintenance service planning Continuously update Quote Matrix Perform at new sites Communicate feedback on Service Route from Service Provider Receive stock from supplier changes to planned services Follow up on outstanding items with External Service Providers Keep track track of invoice payments with Shared Services Filing of all documents: Signed CAPEX and invoices Communicate Maintenance Team on planned Works Orders Liaise with Branch Managers and Administrators on planned baler maintenance
Receptionist based at the Durban Branch. Providing a competent P.A. service to the 3 Directors undertaking general housekeeping is taken care of in the Durban Branch (including purchasing groceries and other consumables) the Directors. Co-ordinating company vehicle servicing, licensing and traffic fines. Telephone listing distribution. Liaising with the various leaders and branches regarding various administration matters. Assisting
Receptionist based at the Durban Branch. Providing a competent P.A. service to the 3 Directors undertaking general housekeeping is taken care of in the Durban Branch (including purchasing groceries and other consumables) the Directors. Co-ordinating company vehicle servicing, licensing and traffic fines. Telephone listing distribution. Liaising with the various leaders and branches regarding various administration matters. Assisting
orders
Sales and Margin Targets: Collaborate with the branch manager and head office to develop sales strategies monthly targets. Customer Liaison and collaboration Marketing Supervision: Assist the branch manager in coordinating stock. Generate invoices for cash and account customers accurately and on time. Assist with payroll functions (Completed) Experienced in accounts receivable and customer collaboration. 3- 5 years' experience in office meeting targets and delivering exceptional customer service.