Business Operations Support Manager Jobs in South Africa
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Operations Manager Umhlanga
Careerbox
Umhlanga Rocks
provide the full spectrum of support from Customer Service to Technical Support to Sales and Retentions. Can lead a team to balance outstanding, support and experience with customer whilst maintaining compliance developing managers Strong track record of consistent performance Drive and ensure that operations install results through performance management and coaching whilst creating an operating environment where people ensure that strategies are in line with both the business and client expectations. Develop a culture of
share this job on whatsappManager Travel Umhlanga
CareerboxUmhlanga Rocks
This is a Manager position that is a leader-manager role that requires the candidate to train, design training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction Process, system and soft skills). The Role of the manager is expected to also be a change agent and a knowledge Organization's requirements of improving Customer Experience Manage multiple accounts from various industries. Clients with Operations Managers and Sr. Managers for all the accounts to implement training plan. Operates as
Training Manager - Bpo Usa Hours - Travel
CareerboxUmhlanga Rocks
This is a Manager position that is a leader-manager role that requires the candidate to train, design training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction Process, system and soft skills). The Role of the manager is expected to also be a change agent and a knowledge Organization's requirements of improving Customer Experience Manage multiple accounts from various industries. Clients with Operations Managers and Sr. Managers for all the accounts to implement training plan. Operates as
Uk Team Leader Market Related
CareerboxSouth Africa
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer and drive operations at both a tactical and strategic level, by leading, performance managing, developing for a new operation and help develop processes and best practices. Should be a people manager who can inspire interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS
Team Leader Durban
CareerboxSouth Africa
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer and drive operations at both a tactical and strategic level, by leading, performance managing, developing for a new operation and help develop processes and best practices. Should be a people manager who can inspire interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS
Team Leader Cape Town
CareerboxCape Town Region
and efficient service to our clients leading, managing, developing and motivating a team of call centre Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily Agents on issues arising during the course of operations and QA sessions. Is available for employees who Identify and implement methods to improve team operations, efficiency and service to customers and clients coaching to each team member as prescribed by the operating rhythm. Ensure employees have access to appropriate
Internship It Umhlanga NEW
CareerboxUmhlanga Rocks
EXPERIENCE IN AN INTERN ROLE Join CCI, a leading Business Process Outsourcing (BPO) company dedicated to maintenance of IT systems and infrastructure. Provide support for software applications and troubleshoot technical Collaborate with cross-functional teams to streamline business processes and improve efficiency. Contribute to projects in areas such as data management, analytics, and customer support. Participate in training sessions diploma in Computer Science, Information Technology, Business Administration, or related field. Strong interest
Junior Cyber Security Analyst Umhlanga
CareerboxUmhlanga Rocks
hunting activities and to track and assist with management of remediation efforts for all identified IT enhance and maintain reporting on all security operations and to ensure and improve information security vulnerabilities to seek long term solutions. Track and help manage remediation efforts ensuring a mature document security enhancements and make recommendations to management. Ensure and improve organisation's IT Security
Product Trainer Umhlanga
CareerboxSouth Africa
and ensure variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers for relevant campaigns Coordinate with Gradbay Manager to help transition agent from Training to Gradbay own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one Suggest improvements to Training Manager, Content Designer and Gradbay Managers towards Continuous Improvement Improvement Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations
Product Trainer Market Related
CareerboxSouth Africa
and ensure variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers for relevant campaigns Coordinate with Gradbay Manager to help transition agent from Training to Gradbay own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one Suggest improvements to Training Manager, Content Designer and Gradbay Managers towards Continuous Improvement Improvement Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations
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