Building campaigns using:
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract including: Quality Assurance, Service Desk.
The contact centre service will support the channels below (and any other support (both inbound and outbound).
including marketing, sales, compliance, and customer service You have experience working with annuity-based if you have experience working with App based services and have a system integration orientation. Your 5 years in a similar role within the financial services / insurance sector Microsoft Suite proficiency
Infrastructure Services: Where Challengers and Innovators Thrive!
We are seeking a Call Coordinator do:
Your expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases ITOM processes and functions to further improve service – Knowledge Management, Incident and Request Management Management, Event Management, Service Transition, and CMDB Management (with self-service capabilities) Key outputs: outputs: - Ensure that IT Services are being consumed efficiently by business units - Develop business
PowerPoint and Outlook
Requirements experience in OpenText Archive Centre