for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do not if required Assisting with afterhours emergency call if required Removing consignment items invoiced
Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do not if required Assisting with afterhours emergency call if required Removing consignment items invoiced
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings
bookings made and costs incurred to date per cost centre. Complete a variety of special projects including changes to appointments. Answering and directing calls to appropriate executives and parties, taking messages
bookings made and costs incurred to date per cost centre. Complete a variety of special projects including changes to appointments. Answering and directing calls to appropriate executives and parties, taking messages
Proven experience as front desk representative, agent or relevant position Familiarity with office machines
logistics of meetings. Answer and respond to phone calls, communicate messages and information to the executive Coordinates travel arrangements with preferred travel agent – both locally & internationally & manage