OneCart is looking for passionate Customer Support Agents to join the family. Be a part of a dynamic team to be the voice of OneCart, fielding real-time calls/emails/social media posts from our customers. You Ensure ongoing collaboration with order success agents to ensure effective processes are in place and resolution 1 st time around/Answering directed phone calls /Responding to customer email communication Responding
We're looking for a mature and confident individual, who is able to hold their own, to join a prominent South African Car Rental Company at their Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling agreements, facilitating vehicle handovers
growth opportunities for eCommerce Customer Service agents. Be part of a diverse, driven team and gain valuable
We are seeking X3 Service Desk Agents I to join our team. As a Service Desk allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Qualifications r
2-3 years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
2-3 years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
admin with adjustments on the system
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
/>- Sign up a minimum of 5 active lead referral agents
- Complete weekly reports that reflect leads
insurance either as a broker agent or tied agent
- Call center agents not preferred unless they have
advice