Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Site Manager – FSS – Durban The position of a Site Security Manager is vacant in Durban reporting to the Operational & Branch Manager. The overall purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently an
whilst applying risk management principles at a consultant level.
A. Claims Processing
consult or debate the outcome of the claim, ensure lateral
payment authorisations
• Customer Contact Centre to assist and improve customer communication, complaints
Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have been providing healthcare to the lives of South Africans for over 58 years. Bestmed strives to be an employer of choice by: • creating a Personally Ours culture where we can all contribute in ou
whilst applying risk management principles at a consultant level. A. Claims Processing The following directly technical detail to the Customer, Loss Adjusters to consult or debate the outcome of the claim, ensure lateral regarding payment authorisations • Customer Contact Centre to assist and improve customer communication, complaints
Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have been providing healthcare to the lives of South Africans for over 58 years. Bestmed strives to be an employer of choice by: • creating a Personally Ours culture where we can all contribute in ou
is looking for a SaaS / MSP Customer Success Consultant to join their growing team. Please note: this in-office role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and contract renewal. As a SaaS / MSP Customer Success Consultant, it is your role to be the client's partner on communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
whilst applying risk management principles at a consultant level. A. Claims Processing The following directly technical detail to the Customer, Loss Adjusters to consult or debate the outcome of the claim, ensure lateral regarding payment authorisations • Customer Contact Centre to assist and improve customer communication, complaints
currently recruiting an experienced Member first consultant/Reservationist to join the team, We are a diversified reservation numbers Customer relationship management calls Reservation administration, reporting to team leader