Call Centre Customer Service Team Leaders Jobs in South Africa
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Marketing / advertising / PR
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Customer Experience Lead Isando
Bayer
Isando
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand content development process together with local team/agencies/global/CoE // Has oversight of the whole input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up
share this job on whatsappWomen's Health Brand & Customer Experience Lead
BayerIsando
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand content development process together with local team/agencies/global/CoE // Has oversight of the whole input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up
Customer Relationship Management Specialist Cape Town
Burger King South AfricaCape Town Region
makerting team. Areas of Focus Braze CRM platform utilisation (email and in APP comm) Customer data management driving loyalty program Create and deploy customer journeys Customer Journey performance monitoring and reporting membership base Drive APP download acquisition Customer retention Data cleanup (unsubscribe management) Understanding of data analytics Experience briefing data teams Provident Fund Medical Aid Medical Insurance
Partner & Campaign Manager
Ilaunch LtdCape Town City Centre
Cape Town - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager for a permanent design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure marketing and call centre teams Promotion management Partner with marketing analytics team, critically interrogate customer insights and segmentation. Analyse direct response efforts and customer profiles to a deeper understanding of customer behaviour and trends, including customer contact management. Share
Partner Manager Cape Town
Ilaunch LtdCape Town City Centre
Cape Town - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager for a permanent design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure marketing and call centre teams Promotion management Partner with marketing analytics team, critically interrogate customer insights and segmentation. Analyse direct response efforts and customer profiles to a deeper understanding of customer behaviour and trends, including customer contact management. Share
Marketing Manager Rosebank, Johannesburg
Segal And Cohn Management ConsultantsNorth Johannesburg
based in Rosebank Johannesburg, requires the services of a Marketing Manager to develop and execute resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
Marketing Manager Based In Rosebank Johannesburg Attractive Remuneration Package
Segal And Cohn Management ConsultantsNorth Johannesburg
based in Rosebank Johannesburg, requires the services of a Marketing Manager to develop and execute resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
Marketing Manager
Elite Search & SelectionMidrand
global leader in the Contact Centre as a Service (CCaaS) and Unified Communications as a Service (UCaaS) dynamic Marketing Manager to join their vibrant team. The role is based in Johanneaburg, and colaborates to: Implemetation of Marketing strategies Lead a team of passionate marketing specialists Digital Marketing marketing, lead generation. A minimum of 2 years team management R 55 000 - R 68 000 - Monthly plus Hybrid
Marketing Manager Midrand
Elite Search & SelectionMidrand
global leader in the Contact Centre as a Service (CCaaS) and Unified Communications as a Service (UCaaS) dynamic Marketing Manager to join their vibrant team. The role is based in Johanneaburg, and colaborates to: Implemetation of Marketing strategies Lead a team of passionate marketing specialists Digital Marketing marketing, lead generation. A minimum of 2 years team management R 55 000 - R 68 000 - Monthly plus Hybrid
Campaign Manager Cape Town
Talenco Recruitment SpecialistsCape Town Region
management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management Design, messaging, test protocols, email and call centre integration, and performance assessment Align campaigns across various marketing channels Manage customer email campaigns Develop and execute automated automated communication strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound and interrogate customer insights and segmentation Analyse direct response and customer profiles to identify
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