Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
innovative medical devices, diagnostic kits, and cell culture technology.
As a direct report
proper departmental recovery (e.g., credit card, Vodacom, salaries). Reconcile balance sheets monthly, promptly
proper departmental recovery (e.g., credit card, Vodacom, salaries). Reconcile balance sheets monthly, promptly
proper departmental recovery (e.g., credit card, Vodacom, salaries).
e W es t c on South A f ri c a Li n e o f B u s i n ess m a nd a t e . T h i s w o u ld i n c l u d e g s t ra t egi e s , p la n s, p r o grams a n d c am p ai g n s li n k ed Westcon specific B P sales ob j e c t ives. DUTIES & RESPONSIBILITIES A ss u me s r e s p o n s i b i li ty f or e x e c u t in r a c ti s e s a n d V e nd o r s ma r k e t i n g s t r a te gy , pl a n s, pr o g r am s a n d c a m p r o du c t s, sol ut i o n s a n d services a t all t imes. E n s u r e s c o n sis t e n c y of t h
organization, it holds licenses for both non-life and life cell captives. They empower their business collaborators
LESS) Recent contactable references on landline (not cell phone) Be prepared to undergo a test on Excel and